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Hall & Woodhouse - Sous Chef CV Example

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Danielle Sample
808 Sample Street, Portsmouth, Hampshire PO1 5BX | 800-652-8430 | M: 800-867-5309 | sample@email.com
Summary
An experienced customer service professional who is a confident communicator across multiple levels and who always put the customers first. Marlena has a long track record of increasing customer loyalty and retention, she does this through having an in-depth understanding of the tasks, responsibilities and skills involved in customer service work. She is a very friendly, trustworthy and positive individual, who always tries to make a customer's experience as enjoyable as possible. 
Marlena is currently looking for a suitable position with an exciting and ambitious company where she can learn and develop new skills.
Skills
  • Relationship building 
  • Careful and active listener
  • Professional and friendly
  • Quick learner
  • Able to work under stress and time pressure
  • Driving license

Experience
09/2015 to Current
Sous Chef Hall & Woodhouse Poole, Dorset
Responsible for working as second in command and for ensuring that the kitchen can provide meals for large numbers of people. Also in charge of determining daily specials, inspecting food and ordering new ingredients. 
06/2014 to 09/2015
Team Member Butlins Resort Bognor Regis, West Sussex

Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals.  Providing a warm welcome for customers.

06/2013 to 07/2014
Personal financial advisor / loan officer Bank Pocztowy Olsztyn, Poland
  • Helping individuals manage their money to meet their short and long-term goals. From planning for retirement to figuring out how to pay for college, identifying different options and help individuals make the most of their money, such as through special tax exemptions or incentives.
  • Helping people identify and apply for loans, from mortgages to personal loans. Evaluating the candidates' job history, income and overall credit worthiness.
  • Building good relationships with existing and new customers.
02/2012 to 07/2013
Customer advisor Orange - mobile network operator Olsztyn, Poland Tasked with answering projecting a professional company image through phone interaction with new and existing clients. Main duties include answering customer enquiries, resolving their problems, up selling & making appointments for engineers.
Education and Training
2012
Economics Master Degree: Economy University Of Warmia and Mazury Olsztyn Poland
Interests
Psychology, books, politics, art. 

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