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Superga - Key Holder & Sales Assistant CV Example

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Danielle Sample
808 Sample Street, Guildford, Surrey GU1 4PB
  • Home: 800-652-8430
  • Mobile: 800-867-5309
sample@email.com
Summary
Well organised trilingual Music Business student with more than 4 years experience in customer service. Great attention to detail and strong work ethic approaching administrative tasks. Independent worker maintaining positive attitude during peak hours.
Skills
  • Excellent communication skills 
  • Customer service-orientated
  • Accurate and detailed
  • Dedicated team player
  • Works well under pressure
  • Fast learner
  • Strong initiative
  • Trilingual English/German/Portuguese 
Work Experience
Superga Guildford, Surrey Key Holder & Sales Assistant 02/2017 to 09/2017
  • Counted cash drawers and made bank deposits.
  • Helped customers with questions, problems and complaints in person and via telephone. 
  • Maintained records related to sales.Recommended merchandise to customers based on their needs and preferences.
  • ​Built relationships with customers to increase likelihood of repeat business.
  • Ordered in stock for customers and managed deliveries.
Costa Coffee Woking, Surrey Barista/Server 09/2015 to 03/2016
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting costumers and determining their needs rapidly.
  • Displayed friendly, outgoing and energetic behaviour to create warm atmosphere for customers.
  • Upsold products when appropriate.
Bruecke Ohl, Germany Gross-Umstadt, Hessen, Germany Waitress 06/2013 to 06/2015
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Maintained high standards of cleanliness and sanitation.
Education and Training
Bachelor of Arts: Music Business 2019 Academy of Contemporary Music, Guildford, Surrey, United Kingdom
  • Coursework in Creative Industry Trends, Industry Studies and Brand and Audience Studies
Degree Foundation Year: Music Industry Practice 2017 Academy of Contemporary Music, Guildford, Surrey, United Kingdom
  • Coursework in Music Production, Online Presence and Copyright & IP

Diploma: Music Performance, Vocals 2016 Academy of Contemporary Music, Guildford, Surrey, United Kingdom
  • Coursework in Live Music Performance, Aural Perception Skills and Composing Music

Abitur: Equivalent to A-levels 2015 Max-Planck-Gymnasium, Gross-Umstadt, Hessen, Germany

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