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Mckenna - Barista/Customer support CV Example

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XXXX XXXX
XXXX, NEWCASTLE UPON TYNE, United Kingdom NE1 4SP | XXX-XXXX-XXX | M: XXX-XXXX-XXX XXXX@XXXX.XXX
Summary

I am an energetic postgraduate student in Newcastle University with financial background education around five years and with self-employed experience during bachelor degree such as sport instrument, clothing, accessory and daily staff sales at campus.Additionally, Mandarin skill can provide extra service for your Chinese client.

Experience
Barista/Customer support Mar 2015 to Mar 2015
Mckenna Newcastle Upon Tyne, United Kingdom

Table service

  • Worked in a busy restaurant, taking orders and payments
  • Handled complaint such as unsatisfactory with service
  • Developed excellent communication skills
  • Well allocated the consumer in peak time
Retail Assistant Mar 2015 to Mar 2015
Castle Leazes Newcastle Upon Tyne, United Kingdom
  • Processed all sales transactions accurately and in a timely manner.
  • Helped customer select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire shop.
  • Arranged the stock effectively.
Self-employed Apr 2011 to Jun 2013
Campus Retail Urumqi,Xinjiang, China

Sport instrument sale, Clothing sale, Accessory sale, Daily stuff sale

  • Enterprising and independent working skill
  • Decision making: how many goods are suitable and which products are popular?
  • Communicated information to customer about product quality, value and style.
  • Helped customer select products that best fit their personal needs.
  • Answered customer' questions and addressed problems and complaint in person.
  • Manage the cost and profit with considering the cost of time such as balance between work and study.
Education
Masters, International Financial Analysis 2015 Newcastle University Newcastle Upon Tyne, Tyne and wear, United Kingdom

Semester one

  • Team work: 'The work of financial analyst' acted as team leader and got 75 scores
  • 'Merger and Acquisition' report got 75 scores: developed further understanding about motivation of M&A and prospect of M&A
Bachelors, Financial Management 2014 Xinjiang University of Finance & Economics Urumqi, Xinjiang, China
  • GPA: 85.19%
  • School Year 2012-2013 Semester 2/2 Scholarship of Honour
Training, annual leadership, enterprise and employability conference 2014 Northumbria University Newcastle Upon Tyne, Tyne and Wear, United Kingdom

The Max Life 1.0 conference is a spectacular three-day event from 31 October to 02 November 2014

Skills
  • IT skills- familiar to Microsoft Office, SPSS
  • Language skills- fluent English, Mandarin
  • Data Analysis
Interests
  • Travel around the world
  • Yoga
  • Swimming: teaching several children

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