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Business Blessing Travel - Deputy Manager CV Example

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Danny Sample
808 Sample Street, Dundee, Tayside DD4 9FE | H: 800-652-8430 | M: 800-867-5309

I am hard working, enthusiastic and customer-focused person with great attention to detail. I always strive to achieve the highest standard possible by ensuring I listen to my customers' and coleagues' needs and requirements, as well as by taking ownership.

I am a professional in my work and gained enough experience to be able to deal with problem cases and challenges and remain enthusiastic at all times.

I am now seeking a customer service role to build on my skills and experience after a career break of 3 years.

Deputy Manager Oct 2006 to Oct 2011
Business Blessing Travel Almaty, Kazakhstan
  • Providing comprehensive Kazakhstan immigration advice and service to individuals and corporate clients
  • Telephone and e-mail support and advice
  • On-time resolution of any issues or problems
  • Liaising with local authorities
  • All necessary documentation preparation and submission on behalf of and to clients
  • Issuing invoices and handling payments
  • Reporting to the General Manager (daily meetings and weekly reports)

Accountant Jan 2004 to Oct 2006
Davidenkov Ltd Almaty, Kazakhstan
  • Undertaking financial administration
  • Controlling income and expenditure
  • Insuring compliance with taxation legislation
  • Preparing reports, budgets and financial statements
  • Raising invoices and managing ledgers
  • Processing expenses
Volunteer Apr 2001 to Jan 2004
Rehabilitation centre "TeenChallegeKazakhstan" Almaty, Kazakhstan
  • Building rapport with young people and listening to their concerns
  • Psychological support and encouragement
  • Assisting with any necessary programme set-up
BA, Finances 2011 Kazakhstan Multi-discipline University PARASAT Almaty, Kazakhstan
Electronics Technician 2003 Almaty State College of Power and Electronic Technologies Almaty, Kazakhstan
  • Excellent multi-tasking & prioritisation
  • Excellent communication skills
  • Fast learner and pro-active
  • Effective problem-solving abilities, taking ownership and escalating where necessary
  • Microsoft Office Package
  • Russian language skills (native)
Additional Information

I am now actively seeking a part-time employment so that I could re-start my career in a customer service environment after 3 years career break.

This break was inevitable due to fact that my family moved from Kazakhstan to the UK for a permanent settlement in Scotland. As Kazakhstan is not part of the EU, I have not been able to work under the UK immigration legislation. I have now Leave to remain status.

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