Uniqlo - Customer Service Advisor CV Example
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XXXX, London, UK NW10 6ED | XXX-XXXX-XXX | M: XXX-XXXX-XXX | XXXX@XXXX.XXX
A motivated and persuasive individual who loves nothing more than helping customers resolve their problems or find things that they want. Giancarlo is a service orientated professional who is very confident when handling enquiries, complaints, and communications. He is a team player, who is able to work to timely demands and effectively manage multiple workloads. Right now he is looking for a suitable position with a company that has a unique spirit and which not only believes in giving people the freedom to do a great job, but will also supports them in achieving their future ambitions.
- Ability to communicate effectively with a wide range of customers.
- Extensive knowledge of Microsoft Office, Excel.
- Experience of working in a busy and fast-paced environment
- Dealing with customers Face to Face.
09/2016 to Current
Customer Service Advisor Uniqlo － Regent Street, London Processed an average of [50+] transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire shop. Exceeded personal sales goals for 3 months in a row. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Maintained knowledge of ongoing market and product trends to effectively answer customer questions. Completed shop floor replenishment to guarantee size availability and promote customer satisfaction. Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
12/2011 to 08/2016
Bar Manager Bar S. Giuseppe － Belpasso, Italy
05/2009 to 10/2011
Team Leader New Yorker － Catania, Italy
I start as customer advisor and in 2 years i reached the position of team leader, my task include
Opened and closed the shop, including counting cash floats and making bank deposits. Maintained visually appealing and effective displays for the entire shop. Collaborated with customer service team members to provide exceptional service throughout the entire shopping and purchasing experience. Held each team member accountable for achieving brand and performance goals.
Education and Training
Diploma in Computer Engineering – British A-Level ITIS CARLO GEMMELLARO － Catania, Italy
Interest and personal info
Martial arts, Motorcycle, Gaming and Pc, Jewel and Fashion.
I love traveling and animals. I Came in London for improve my English, for build new skills and meet new people, also for build where is possible a long lasting career.