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Keithco Ltd - Bar/ Restaurant Assistant Manager CV Example

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Danny Sample
808 Sample Street, Plymouth, Devon, PL4 7NR | 800-652-8430 | M: 800-867-5309 sample@email.com
Summary
Unique, hard-working with a great work ethic, a Deputy Manager with 5+ years of providing great customer service within the sectors of retail, hospitality and leisure. Motivated, flexible and dynamic with a willing personality and able to adapt to any type of job environment. Strengths include excellent team leadership merged with great time keeping, as well as using my own initiative for growth and productivity in myself as well as others. Built connections within the community to further my own development in sales incentives and team leading. Aim to increase my knowledge, understanding and experience within a faster paced retail and hospitality working environment.
Experience
Bar/ Restaurant Assistant Manager Jan 2017 to Current
Keithco Ltd Plymouth, Devon
  • Day and night management split across three separate bars/nightclubs in busy nightlife area.
  • Managing up to 40 members of staff.
  • Ensuring that high standards are met and exceeded.
  • Helping to recruit, train and motivate team members.
  • Maintaining high standards of quality control, hygiene and health and safety for both employees and customers.
  • Assisting the general manager in driving sales and controlling costs.
  • Cellar management.
  • Social media and events planning.
  • Drinks menu development.
Deputy Manager Jul 2015 to Dec 2016
Poundstretcher Plymouth Plymouth, Devon
  • Manage all stock control processes to ensure stock file accuracy and available whilst supporting the Store Manager to deliver the store key performance measures including complying with company led initiatives as well as operational instructions and promotions.
  • Manage range compliance by ensuring the clearance of de-ranged products.
  • Control costs to ensure budgetary targets are delivered.
  • Lead and motivate team members by giving clear direction and support through coaching and providing appropriate feedback.
  • Support the Store Manager in coaching, developing and identifying relevant training interventions in ensuring a robust succession planning process is in place.
  • Assist the Store Manager in ensuring that all statutory regulation and Company policies and procedures are correctly applied within the store protecting customers, staff and reputation of the organisation.
  • Deputise in the absence of the Store Manager, ensuring that all departments operate in accordance with Company policy and procedures, in order to achieve the required operating and trading standards and expected levels of customer service.
Shop Assistant Manager Oct 2013 to Sep 2014
Coral Racing Plymouth, Devon
  • Controlling costs and meeting profit targets.
  • Marketing the shop to potential customers and coming up with special promotional ideas.
  • Anticipating and dealing with any disputes or safety issues.
  • Setting sales targets for staff and monitoring their progress.
  • Ensuring the shop is secure at all times and meets industry regulation.
  • Calculating and translating bets through data entry.
Bar / Restaurant Assistant Manager May 2010 to Sep 2013
Revolution Plymouth, Devon
  • Doing regular stock-takes and ordering as necessary.
  • Handling deliveries.
  • Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises.
  • Looking after customer needs and creating a warm hospitality.
  • Making sound decisions and problem solving.
  • Growing sales.
  • First aid Trained (St John Ambulance).
  • Reporting back to the Area Manager and General Manager.
  • Improvise on Marketing and Promotion Strategies.
Education
  • Level 3 Personal Training (2015)
  • Double Awarded Distinction in Performing Arts (2010)
  • Double Awarded Certified Science BTEC(2008)
  • Mathematics: A (2008)
  • English Language: B (2008)
  • Music Technology: A (2008)
  • Drama: A (2008)
Skills
  • Experience of managing, training and recruiting staff members.
  • Excellent Customer Service.
  • Ability to work closely with internal teams and partners to provide the best service.
  • Experience of visiting other venues within organisations to learn and promote best practice.
  • Working to meet and exceed sales and revenue targets and increase customer interest through promotions and events.
  •  Excellent communication skills and able to converse confidently with customers and staff alike.
  • Team leadership and able to generate positive team rapport.
  • Experience of cashing up, banking and budget management, balancing stock control, resources and manpower.
  • Flexible and Adaptable.
  • Social Media use for Marketing and Promotion.
Hobbies & Interests

Great with technology. Collect gadgets from vintage to modern equipment. Love exploring new software. Bodybuilding plays a strong role in my spare time in order to improve my confidence and a healthy lifestyle. Socializing with new people and being a team player. 

References available upon request.

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